All the reviews sounded similar so I wondered if that was a good sign, but I researched the site and no unusual problems stuck out (a few minor complaints are normal, of course). The only issue is they want to VERIFY you are not a credit card thief so they must send you an SMS text or call- and VOIP numbers are commonly used to evade such checks and so ARE NOT ALLOWED. Guess what, a lot of us have VOIP for home phone now! So it works fine IF you have a cell phone to get an SMS. But who doesn't? Not a problem for me, this took about 10 minutes total and I was back online. Microsoft had no complaints about the code at all. I think they buy in bulk or overseas, just guessing.